HP Deskjet D2660 Printer - After setting up the product, it does not print

After setting up the product, it does not print

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

•

Solution 1: Press the On button to turn on the product

•

Solution 2: Set your product as the default printer

•

Solution 3: Check the connection between the product and computer

•

Solution 4: Check that the cartridges are installed properly and have ink

•

Solution 5: Load paper in the input tray

Solution 1: Press the On button to turn on the product

Solution:

Look at the display on the product. If the display is blank and the

On

button is not lit, the product is turned off. Make sure the power cord is firmly connected
to the product and plugged into a power outlet. Press the

On

button to turn on the

product.

Cause:

The product might not have been turned on.

If this did not solve the issue, try the next solution.

Solution 2: Set your product as the default printer

Solution:

Use the system tools on your computer to change your product to be the

default printer.

Cause:

You sent the print job to the default printer, but this product was not the

default printer.

If this did not solve the issue, try the next solution.

Solution 3: Check the connection between the product and computer

Solution:

Check the connection between the product and computer.

Cause:

The product and computer were not communicating with each other.

If this did not solve the issue, try the next solution.

Solution 4: Check that the cartridges are installed properly and have ink

Solution:

Check that the cartridges are installed properly and have ink.

Cause:

There might have been a problem with one or more of the cartridges.

If this did not solve the issue, try the next solution.

Chapter 5

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Solution 5: Load paper in the input tray

Solution:

Load paper in the input tray.

For more information, see:

Load media

Cause:

The product might have been out of paper.

The Minimum System Checks screen appears

Solution:

Click

Details

to see what the specific problem is, and then correct the

problem before attempting to install the software.

Cause:

Your system did not meet the minimum requirements to install the software.

A red X appears on the USB connect prompt

Solution:

Verify that the product is set up properly, and then try to re-establish the

connection.

To retry the USB connection

1.

Verify that the USB cable is set up properly as follows:
•

Unplug the USB cable and plug it in again or try plugging the USB cable into
a different USB port.

•

Do not attach the USB cable to a keyboard.

•

Verify that the USB cable is 3 meters (9.8 feet) or less in length.

•

If you have several USB devices attached to your computer, you might want
to unplug the other devices during the installation.

2.

Unplug the product power cord, and then plug it in again.

3.

Verify that the USB cable and power cord are plugged in.

Setup troubleshooting

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Solve a problem