HP Deskjet D2660 Printer - Printouts have horizontal streaks or lines

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Printouts have horizontal streaks or lines

Try the following solutions if your printout has lines, streaks, or marks on it that run across
the width of the page.

Solution 1: Make sure you are using genuine HP ink cartridges

Solution 2: Check the ink levels

Solution 3: Make sure the paper is loaded correctly

Solution 4: Use a higher print quality setting

Solution 5: Align the printer

Solution 5: Automatically clean the print cartridges.

Solution 7: Contact HP support

Solution 1: Make sure you are using genuine HP ink cartridges

Solution:

Check to see if your ink cartridges are genuine HP ink cartridges.

HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges
are designed and tested with HP printers to help you easily produce great results,
time after time.

NOTE:

HP cannot guarantee the quality or reliability of non-HP supplies. Product

service or repairs required as a result of using a non-HP supply will not be covered
under warranty.
If you believe you purchased genuine HP ink cartridges, go to:

www.hp.com/go/anticounterfeit

Cause:

Non-HP ink cartridges were being used.

If this did not solve the issue, try the next solution.

Solution 2: Check the ink levels

Solution:

Check the estimated ink levels in the cartridges.

NOTE:

Ink level warnings and indicators provide estimates for planning

purposes only. When you receive a low-ink warning message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace the cartridges until print quality becomes unacceptable.

Cause:

The ink cartridges might have insufficient ink.

If this did not solve the issue, try the next solution.

Solution 3: Make sure the paper is loaded correctly

Solution:

Make sure that the paper is loaded correctly in the input tray.

For more information, see:

Load media

Cause:

The paper was not loaded correctly.

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If this did not solve the issue, try the next solution.

Solution 4: Use a higher print quality setting

Solution:

Check the print quality setting and make sure it is not set too low.

To select a print speed or quality

1.

Make sure you have paper loaded in the input tray.

2.

On the

File

menu in your software application, click

Print

.

3.

Make sure the product is the selected printer.

4.

Click the button that opens the

Properties

dialog box.

Depending on your software application, this button might be called

Properties

,

Options

,

Printer Setup

,

Printer

, or

Preferences

.

5.

Click the

Features

tab.

6.

In the

Paper Type

drop-down list, select the type of paper that you have loaded.

7.

In the

Print Quality

drop-down list, select the appropriate quality setting for your

project.

NOTE:

To find out what dpi the product will print based on the paper type

and print quality settings you selected, click

Resolution

.

Print the image with a high print quality setting, such as

Best

or

Maximum dpi

.

For more information, see:

Print using the maximum dpi

Cause:

The print quality or copy setting on the product was set too low.

If this did not solve the issue, try the next solution.

Solution 5: Align the printer

Solution:

Align the printer.

Aligning the printer can help ensure excellent print quality.

To align the printer from the HP Photosmart Software

1.

Load letter, A4, or legal unused plain white paper into the input tray.

2.

In the HP Solution Center, click

Settings

.

3.

In the

Print Settings

area, click

Printer Toolbox

.

NOTE:

You can also open the

Printer Toolbox

from the

Print Properties

dialog box. In the

Print Properties

dialog box, click the

Features

tab, and

then click

Printer Services

.

The

Printer Toolbox

appears.

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4.

Click the

Device Services

tab.

5.

Click

Align the Printer

.

The product prints a test page, aligns the print head, and calibrates the printer.
Recycle or discard the page.

Cause:

The printer needed to be aligned.

If this did not solve the issue, try the next solution.

Solution 5: Automatically clean the print cartridges.

Solution:

Clean the print cartridges.

For more information, see

Automatically clean print cartridges

Cause:

The print cartridge nozzles needed to be cleaned.

If this did not solve the issue, try the next solution.

Solution 7: Contact HP support

Solution:

Contact HP support for service.

Go to:

www.hp.com/support

.

If prompted, choose your country/region, and then click

Contact HP

for information

on calling for technical support.

Cause:

There was a problem with the printhead.